Free Ground Shipping on orders over $100

FAQ

Orders/Shipping

  • Does Zamst ship outside of the US?

    Please contact zamstinfo@schutt-sports.com for shipping details.
  • When my order is placed when will it ship?

    All orders placed before 11am CST will ship out the same day.
  • What shipping methods does Zamst use?

    We ship all products via FedEx. Expedited shipping is available with an additional charge.
  • Do I have the option to order over the phone?

    Yes you can contact our customer service at 1-800-426-9784
  • What if my item is not in stock?

    Contact customerservice@schutt-sports.com for suggestions on a comparable product or anticipated ship date of the item out of stock.
  • How do I track my shipment?

    Once the order has shipped, Zamst will send out tracking information to the e-mail provided.

Product

  • Are the ankle braces sold in pairs?

    Our ankle braces are sold separately.
  • Are your ankle braces universal?

    Our ankle braces are not universal because they are anatomically correct and are specifically made for a right and left ankle. 
  • How long can I expect my brace to last?

    Typically our products are made for 3-5 months or one season.  It really does depend on the usage and wear and tear of the merchandise.    
  • How should I select a size and is this information available online?

    Most of our products require measurement of the circumference of the arm, thigh, calf, etc.  Other areas may require you to measure the distance.  For ankle or stockings, the size is based on your shoe size. If it falls between two sizes, choose the larger one.  Sizing can be found on our website; you can also download the catalog with sizing information as well.   
  • How should I care for the Zamst products?

    Please wash according to the following directions :
    1. Use a neutral detergent and hand wash it in a tub or sink. Dry away from direct sunlight.
    2. Please note that the product may fade as a result of washing.
    3. Do not place in a dryer or have it dry-cleaned.
    4. Do not iron it or use chlorinated detergents.
  • How do I know what brace is right for me?

    Most of our products are specifically made to prevent or support certain type of sport related injuries.  Please consult a medical professional and refer back to the information on the packaging or visit our website.                   
  • I am experiencing pressure on the sides of my foot from my ankle braces?

    This can be a result of the ankle braces being too small and a larger size ankle brace would be more appropriate.
  • I am experiencing pressure from the plastic rigid guards on the A2-DX ankle braces?

    The A2-DX ankle braces come with two extra padding that are located inside, which can be place in the area that is causing pressure.  This will in turn, provide more padding and relieve the pressure.
  • How does the Thumb Guard mold to your hand?

    The Thumb Guard has Thermo-plastic material inside.  To mold placed the thumb guard in warm to hot water (about 150 F) for 15-20 seconds, then place it on your thumb and hold in place until it begins to harden.